GIG Gulf Enhances Customer Experience with Instant Orange Card Access and UAE PASS Integration
GIG Gulf introduces instant Orange Card access and UAE PASS integration, providing UAE motorists with immediate car insurance documentation for cross-border travel to Oman. This enhancement reflects GIG Gulf’s commitment to digital innovation and customer convenience, particularly during peak travel seasons. Paul Adamson, CEO, emphasizes the aim to simplify insurance through technology. GIG Gulf, a recognized insurer in the MENA region, reinforces its leadership in digital solutions and customer satisfaction.
GIG Gulf, a premier insurance provider in the MENA region, has introduced two significant enhancements aimed at improving customer service: instant access to the Orange Card and integration of UAE PASS for seamless login. These advancements showcase GIG Gulf’s dedication to providing innovative, technology-driven solutions, marking it the first insurer in the region to utilize the Orange Card API for immediate issuance.
The Orange Card functions as a mandatory car insurance certificate for motorists in the UAE traveling to Oman, and is now accessible instantly through the MyGIG Car portal. This new feature eliminates the need for manual requests and associated delays, making it especially beneficial during peak travel seasons, such as Eid and summer trips to Salalah.
A recent survey indicates that over 50% of UAE residents have increased their travel frequency during Ramadan, highlighting a growing demand for efficient cross-border travel mechanisms. The ability to access the Orange Card at any moment is crucial for many travelers who may forget its necessity until they are on the move or approaching the border, thus simplifying their travel preparations significantly.
In a statement regarding these advancements, Paul Adamson, CEO of GIG Gulf, remarked, “This initiative represents another major milestone in our journey to simplify insurance through smart technology. We want to make it easy and seamless for our customers to use their insurance. Automating the Orange Card issuance and integrating UAE PASS not only saves time for travelers but allows our teams to dedicate more time to our customers in the moments that matter.”
This recent improvement builds on GIG Gulf’s prior integration of UAE PASS in 2023, further solidifying its status as a leader in digital insurance solutions. Additionally, GIG Gulf has also unveiled a 2-click motor insurance renewal system, enabling customers to renew their policies smoothly via SMS, WhatsApp, and email, improving accessibility and efficiency.
As a regional leader in insurance products and services across multiple countries, GIG Gulf boasts an extensive portfolio and has been operational for over 70 years. Backed by Fairfax Financial Holdings Limited, GIG Gulf is committed to customer satisfaction and community involvement, continuously enhancing its offerings based on customer feedback. Recently, GIG Gulf received accolades for its quality services, including The Health Insurer of the Year award at the MENAIR 2023 Awards.
For additional information, GIG Gulf encourages visitors to explore its offerings through its website and various social media platforms, ensuring that customers can enjoy a seamless journey in their insurance needs.
In conclusion, GIG Gulf’s implementation of instant Orange Card access and UAE PASS integration significantly enhances customer experience for travelers between the UAE and Oman. These innovations not only streamline insurance processes but also demonstrate GIG Gulf’s commitment to leveraging technology to improve service efficiency. With a strong presence in the MENA region and recognition for service excellence, GIG Gulf continues to lead the digital transformation in insurance.
Original Source: www.zawya.com
